Terms of service
Terms of Service of D-GTAL DIGITAL AGENCE LTD
Last updated: August 7, 2026
Welcome to dgtaldigitalagenceltd.store, operated by D-GTAL Digital Agence Ltd, company number 16625011, registered in England and Wales at:
13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
These Terms of Service ("Terms") govern your access to and use of our website, online store, products, digital products, and services.
By accessing or using our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our Services.
1. Use of the Website
You must provide accurate and complete information when creating an account, placing an order, or otherwise using our Services.
If you are under 18, you may use our website only with the involvement and permission of a parent or legal guardian where required by applicable law.
You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorised purpose.
2. Products and Services
We offer physical products, digital products, downloadable content, and digital or professional services through our website.
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information are accurate. However, colours, appearance, measurements, specifications, and other characteristics of physical products may vary slightly from images or descriptions displayed online.
Digital products and services will be provided according to the description, specifications, scope, or requirements stated at the time of purchase or otherwise agreed with the customer.
All products and services are subject to availability.
3. Pricing
Prices displayed on our website are shown in the currency specified at checkout.
Any applicable taxes, VAT, delivery charges, or other additional charges will be displayed or communicated where required before you complete your purchase.
We reserve the right to correct obvious pricing, description, or availability errors. If an error affects an order you have placed, we will contact you and provide appropriate options where required by applicable law.
4. Orders
When you place an order, you are submitting a request to purchase the selected products or services.
An order is not considered accepted until we confirm acceptance of the order or begin fulfilling the order, where applicable.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable.
- There is an obvious pricing or listing error.
- We suspect fraudulent or unauthorised activity.
- We are unable to fulfil the order.
- Cancellation is required by applicable law.
If we cancel an order after payment has been received, we will arrange an appropriate refund where applicable.
5. Payment
Payments are processed through the payment methods and payment providers made available at checkout.
You must provide valid and accurate payment information.
We do not generally store complete payment card details on our own systems where payment processing is handled by third-party payment providers.
We may use third-party payment processors to securely process transactions.
6. Delivery of Physical Products
Physical products will be shipped to the delivery address provided when placing your order.
Estimated delivery times and shipping charges are described in our Shipping Policy and, where applicable, displayed at checkout.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including customs delays, courier delays, public holidays, severe weather, or other unforeseen circumstances.
Customers are responsible for providing an accurate delivery address.
7. Digital Products
Digital products and downloadable content will generally be supplied electronically using the delivery method specified at checkout or communicated to you.
You are responsible for providing an accurate email address and ensuring that your device and software are capable of receiving and using the digital product.
Digital products are for your personal or authorised business use unless otherwise stated.
You must not reproduce, resell, redistribute, or commercially exploit digital products without our written permission, except where permitted by law.
8. Digital and Professional Services
Where you purchase digital or professional services from us, the scope of the service will be based on the description provided at the time of purchase or the agreement between you and D-GTAL Digital Agence Ltd.
You agree to provide accurate information, materials, access, and instructions reasonably required for us to provide the service.
Project timelines may depend on the complexity of the work and how quickly you provide the information or approvals required.
Where revisions are included, the number or scope of revisions may be limited according to the service description or agreement.
Additional work outside the agreed scope may be subject to additional charges, which will be communicated before the additional work is undertaken where reasonably possible.
9. Cancellations, Returns, and Refunds
Your cancellation, return, and refund rights are explained in our Refund & Returns Policy.
Nothing in these Terms limits or excludes any statutory consumer rights that cannot legally be excluded or restricted.
Different rules may apply to physical goods, digital products, downloadable content, and services depending on the circumstances and applicable law.
10. Intellectual Property
All content on our website, including text, logos, graphics, images, designs, branding, layouts, software, and other materials, is owned by or licensed to D-GTAL Digital Agence Ltd unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by law.
For custom digital services, ownership or licensing of the final work will depend on the agreement or service terms applicable to the particular project.
11. Prohibited Use
You must not use our website or Services to:
- Violate any applicable law or regulation.
- Commit fraud or facilitate fraudulent activity.
- Attempt to gain unauthorised access to our systems.
- Introduce malicious software or harmful code.
- Interfere with the operation or security of our website.
- Copy or misuse our intellectual property.
- Use our Services for unlawful or harmful purposes.
We reserve the right to suspend or restrict access where reasonably necessary to protect our website, business, customers, or other users.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping providers, or other services.
We are not responsible for the content, availability, security, or privacy practices of third-party services that we do not control.
Your use of third-party services may also be subject to their own terms and policies.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
We do not exclude or limit any liability that applicable law does not permit us to exclude or limit.
14. Events Outside Our Control
We will not be responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control.
These circumstances may include natural disasters, severe weather, government action, internet or telecommunications failures, strikes, courier disruptions, supplier disruptions, or other unforeseen events.
Where reasonably possible, we will notify affected customers and take reasonable steps to minimise the impact.
15. Privacy
Our collection and use of personal information is explained in our Privacy Policy.
By using our website, you acknowledge that your personal information may be processed as described in that policy and in accordance with applicable data protection laws.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, technology, or legal requirements.
When we make changes, we will update the "Last updated" date and publish the revised Terms on our website.
Changes will not affect rights that have already accrued where applicable law provides otherwise.
17. Governing Law
These Terms are governed by the laws of England and Wales, except where mandatory consumer protection laws provide otherwise.
Subject to any mandatory rights available to consumers, disputes relating to these Terms or our Services will be subject to the jurisdiction of the courts of England and Wales.
18. Contact Us
D-GTAL Digital Agence Ltd
Company Number: 16625011
Registered in: England and Wales
Registered Office: 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
Phone: +44 7446 377520
Email: digitalagenceltd@gmail.com
Website: dgtaldigitalagenceltd.store